Terms & Conditions

1. Data protection

1.1 BLOCH will only process your personal information as set out in the BLOCH privacy policy.

2. Pricing and Availability

2.1 Where applicable, prices are inclusive of VAT at the rate appropriate to the country of receipt within the EU.

3. Student discount codes

3.1 Discount codes may vary from time to time and may change at any given time without prior notification. Codes may only be applied to purchases made through the account holder in respect of which the discount code was offered by and registered with BLOCH.

4. Promotional discount codes

4.1 We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website.

5. Terms of Sale

5.1 By placing an order you are offering to purchase a product on and subject to the following terms and conditions.

5.2 All orders are subject to availability and confirmation of the order price.

5.3 In addition to the Distance Selling Regulations, you can return any item (except tights and underwear) within 28 days of receipt for a refund or a direct exchange for a different size/colour of the same product.

5.4 Orders returned after the 28 days will not be accepted and sent back out to the customer.

6. Our Contract

6.1 A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you.

7. Payment

7.1 Upon receiving your order we will carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction.

7.2 Your order will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

7.3 All Credit and Debit card transactions are processed securely.

7.4 We tokenise and never store your card details, which provides a safe environment for our customers so you can make purchases from our website in the knowledge the details you enter are secure.

7.5 SSL technology allows for the encryption of potentially sensitive information such as your name, address and other sensitive information like your credit card details (during tokenisation process).

This includes the following features:

7.6 Authentication assures your browser that data is being sent to the correct computer server and the server is secure.

7.7 Encryption encodes the data so that it cannot be read by anyone other than the secure server.

7.8 Data Integrity checks the data being transferred to ensure it has not been altered.

If you have any queries or require further information regarding privacy please feel free to contact us eu@blochworld.com. 

8. Liability

8.1 We, BLOCH UK Ltd (Belgium Branch), the Supplier shall use all reasonable endeavours to ensure that the Goods comply with their description, are of satisfactory quality and fit for their intended purpose.

8.2 Where we fail to use such reasonable endeavours, the Buyer shall notify us (BLOCH UK Ltd (Belgium Branch)) within 7 days of delivery in writing and our sole obligation shall be to repair, replace or supply the Goods.

8.3 Nothing contained in our Terms and Conditions shall be construed so as to limit or exclude the liability of the Supplier for death or personal injury as a result of the Supplier’s negligence or that of its employees or agents.

9. Intellectual Property

9.1 All Intellectual Property Rights in the Goods shall, so far as not already vested, be the absolute property of BLOCH.

9.2 The Buyer shall not register any Intellectual Property Rights or claim any such rights in the Goods and shall keep any rights notice of the suppliers on the Goods and shall notify the supplier if, it discovers any infringement of the supplier’s such rights by a third party.

9.3 The buyer acknowledges that it has no right or license by virtue of having purchased the Goods or otherwise itself to manufacture the Goods.